Shipping Information
As a fully Made-to-Order business, we have set the official order deadline for guaranteed pre-Christmas delivery as Friday, November 15th.
For the most accurate and up-to-date information on your order status, please visit: https://www.goral-shoes.co.uk/pages/order-lookup
*** We'll try our very best to deliver any orders placed after this date before Christmas but we can't guarantee delivery.
Worldwide shipping is provided through UPS Express. In some instances Royal Mail Tracked & Signed delivery may be used.
UK Express Delivery Under £300: 1-2 Working Days - £8
UK Orders Over £300: 1-2 Working Days - Free
US Orders Under £300: 2-11 Working Days - £25
US Orders Over £300: 2-11 Working Days - Free
EU Orders: 2-11 Working Days - £30
Rest of The World Orders: 3-17 Working Days - £30
Duties:
Orders within UK
We cover duties and taxes on all orders shipped to the UK.
Orders within Europe
For all EU orders prices shown are exclusive of UK VAT (20%). Duties and Taxes are the responsibility of the customer and these will be added to your basket subtotal. Import duties and taxes are calculated at checkout for all EU orders and will be added to your order subtotal.
Orders within United States
We ship to the USA on a DDP (Delivery Duty Paid) basis, which means that we cover all relevant import taxes and duties.
Please note that for certain US states, due to state law GORAL will calculate, collect and remit US sales tax in states where legally required and details of this will be shown at checkout.
ROW:
For all ROW orders, prices shown are exclusive of UK VAT (20%). Duties and Taxes are the responsibility of the customer and these will be added to your basket subtotal. Import duties and taxes are calculated at checkout for all ROW orders and will be added to your order subtotal.
If you require further assistance regarding duties and taxes in your region, contact us on customerservices@goral-shoes.co.uk.