Shipping Information

Your shoes will be crafted and shipped out within 10 working days.

We use UPS for 1-2 working day delivery service.

UK: 1-2 Working Days (Free)
Europe: 2-3 Working Days (Free)
Rest of The World: 3-6 Working Days (Free)

Duties:
If you are ordering from outside of the UK or EU you may be liable to pay required duties. GORAL is not liable for any import tax or duty charges issued by your country's national import office.

Import taxes vary from country to country, if you require further information regarding this then please contact your local customs office. 

Please allow up to 12 working days for your shoes to arrive. If you need further help please contact us on  customerservices@goral-shoes.co.uk.

 

Brexit: 
The UK has reached a trade agreement with the EU that has taken effect from 01.01.21. This agreement establishes zero tariffs or duties on trade between the UK and the EU.

All European orders will be shipped DDP (Delivered Duties Paid), our courier DHL/Fedex may contact you for more information regarding your shipment, however you will not be charged. 

We know how important it is to get your order to you as quickly and conveniently as possible, and we endeavour to despatch orders within one working day. However, please note that during special releases, major holidays and sale periods this may take longer.