Understanding duties, tariffs, taxes, and shipping on GORAL orders

At GORAL, we want your shopping experience to be simple, transparent, and hassle-free, especially when ordering internationally. Whether you’re in the UK, the USA, Europe, or elsewhere in the world, here’s what you need to know about shipping, duties, taxes, and tariffs when ordering your GORAL shoes.

UK shipping

Orders under £300: 1–2 working days, £8

Orders over £300: 1–2 working days, Free

All UK orders include any duties or taxes, so the price you see at checkout is the price you pay. Fast delivery, no surprises.

USA shipping

Orders under $400: 2–11 working days, £25

Orders over $400: 2–11 working days, Free

The price you see at checkout includes all import duties, taxes, and customs costs. This ensures faster delivery without delays or unexpected bills.

This policy came into effect on 1st September 2025. Orders placed before this date are shipped DAP (Duties Paid at Place).

EU shipping

Delivery: 2–11 working days, £30

For these selected European countries, we cover all duties, tariffs, and taxes (Delivered Duties Paid basis): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

The price you see at checkout is the final price, with no additional costs. This policy came into effect on 30th October 2025. Orders placed before this date are shipped DAP.

Rest of the world

Delivery: 3–17 working days, £30

Shipping method: Delivered at place (DAP)

Countries we ship to: Australia, Bahrain, Canada, Hong Kong, Israel, Japan, Jordan, Kuwait, Malaysia, New Zealand, Oman, Qatar, Saudi Arabia, Singapore, South Korea, UAE

All international orders are shipped from Sheffield, UK. Duties, tariffs, and taxes apply and are collected at the point of delivery, but we ensure transparent documentation and tracking updates to make the process as smooth as possible.

Duties, tariffs, and taxes summary

UK orders: All duties and taxes are included. Price at checkout = price you pay.

US orders: Prices exclude UK VAT (20%), but all US duties and tariffs are included. Price at checkout = price you pay.

EU orders: Prices exclude UK VAT (20%), but duties and tariffs are included for eligible EU countries. Price at checkout = price you pay.

International / Rest of World Orders: Prices exclude UK VAT (20%). Duties, tariffs, and taxes are paid at place (DAP).

By taking care of duties, taxes, and tariffs for UK, US, and eligible EU orders, we aim to make shopping GORAL simple and stress-free. For the rest of the world, we provide clear guidance and transparent documentation to help your order reach you smoothly. If you require any assistance with your order, we'd love to help, contact us customerservices@goral-shoes.co.uk.